OUR POLICY

The Privacy and Security of Your Personal Information Is Extremely Important to Us. This Privacy Notice Clearly Explains The Various Types of Personal Data We May Collect About You, How We Use That Information, Who We Share It With, and The Duration For Which We Keep It. This Privacy Policy May Be Subject to Changes From Time to Time in Response to Evolving Legislation and Regulations. We Will Not Explicitly Inform Our Clients or Website Users of These Changes; instead, We Recommend That You Check This Page Occasionally for Any Updates or Changes to Our Policy. If You Have Any Questions or Concerns Regarding This Policy, Please Do Not Hesitate to Contact Us at hello@theribbongreen.co.uk

When Do We Collect Your Personal Data?

To enable us to effectively provide you with the right product or service that meets your individual needs, we collect personal information from a variety of sources, including our website's contact forms and purchase forms. This process ensures that we can tailor our offerings specifically to you.

What Personal Data Do We Collect?

The Personal Data We Collect Is Made Up Of Some Or All Of The Following Types Of Information: Name, Email Address, Phone Number, Contact Address, and BACS Details. We Will Only Collect This Information Where It Is Truly Necessary For Us To Do So, ensuring that we maintain the highest standards of privacy and security for our valued customers.

How Do We Use Your Personal Data?

Your Personal Data Is Used To Ensure That The Services We Deliver Are Suitable, Relevant, And Appropriate For Your Needs, And Any Data Collected Is Only Used To Effectively Administer And Deliver Those Services. This includes our efforts to Respond To Your Enquiries Promptly And Accurately. Furthermore, we utilise your data To Quote Our Services, Correspond With You, Deliver Your Orders, And Issue Invoices For Our Services Rendered. Additionally, we may Send You Communications That Are Required By Law Or Which Are Necessary To Keep You Informed About Important Changes To The Services We Provide, Such As Updates To This Privacy Notice. Finally, we are committed to Complying With Our Contractual Or Legal Obligations, Which May Include The Requirement To Share Data With Law Enforcement Authorities When Necessary.

How Do We Protect Your Personal Data?

We use a variety of Microsoft products, including Office 365, as part of our operations within the business, all of which come equipped with data encryption as a standard feature to ensure the security of our information. You can find comprehensive details of Microsoft’s privacy policy here. Https://Privacy.Microsoft.Com/En-Gb/Privacystatement.

How Long Will We Keep Your Personal Data?

Whenever we collect or process your personal data, we want to assure you that we will only keep it for as long as it is operationally valuable to our business practices and necessary for the purpose for which it was collected..

When You Cease To Be A Customer Of The Ribbon Green, Your Personal Data Will Be Permanently Deleted From Our Records. When We Make The Decision To Destroy Or Delete Any Of Your Personal Information That We Hold, Whether It Is Stored Electronically Or On Paper, We Make Every Reasonable Effort To Ensure That This Process Is Carried Out In Secure Circumstances To Protect Your Privacy.

Who Do We Share Your Personal Data With?

We do not share any personal data with any third parties, bodies, or organisations under any circumstances. Additionally, we will not sell, rent, or lease your information to any third parties, ensuring your privacy and trust in our services.

 Links To Other Websites

Our Website May Contain Links To Other Websites Of Interest Which Are Outside Of Our Control And Are Not Covered By This Privacy Policy. If You Choose To Access Other Sites Using The Links Provided, The Operators Of These External Websites May Collect Information From You, And This Information Will Be Used By Them In Accordance With Their Own Privacy Policy, Which May Differ From Ours In Terms Of Practices And Procedures.

Use Of ‘Cookies’

Our Website, like many other various websites on the internet, uses cookies in order to significantly improve your overall user experience by enabling our website to ‘remember’ you during your visit. This can occur either for the duration of your visit through the use of a ‘Session Cookie’ or for any repeat visits through the implementation of a ‘Persistent Cookie.’ Cookies help us provide you with a better and more tailored website experience by enabling us to monitor which specific pages you find useful and which you do not find as helpful. A cookie, in no way, gives us access to your computer or any personal information about you, other than the data that you choose to willingly share with us. You have the option to choose whether to accept or decline cookies. Most web browsers are set to automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer that option.

Site Visits Tracking

Like most websites today, our website utilizes Google Analytics to effectively track user interaction. We employ this valuable data to determine the total number of individuals visiting our site, allowing us to gain a better understanding of how they discover and navigate our web pages. Furthermore, this analysis helps us visualise and enhance their journey throughout the website.

Although Google Analytics Records Various Data Such As Your Geographical Location, Device Type, Internet Browser, And Operating System, None Of This Information Personally Identifies You To Us In Any Way. Additionally, Google Analytics Also Records Your Computer’s IP Address, Which Could Potentially Be Used To Personally Identify You; however, Google Does Not Grant Us Access To This Specific Information.

Your Rights

Under Data Protection Law, you have the right to request detailed information regarding any personal data that we hold about you at The Ribbon Green. If it is determined that we have no legitimate reason to continue holding your information, you also possess the right to be forgotten, which allows you to ask for your data to be erased from our records.

You also have the right to change the permissions that you have previously granted to us in relation to how we may utilise your personal data. Furthermore, you have the right to formally request that we completely cease using your data or, alternatively, that we delete all personal data records that we currently hold relating to you. It is important for you to know that you can exercise these rights at any time by contacting us through email at hello@theribbongreen.co.uk